Reach Us
Bulk Liquid Storage Pty Ltd Logo
Bulk Liquid StoragePty Ltd · Australia

Privacy Policy

How Bulk Liquid Storage Pty Ltd collects, processes, stores and protects your personal data — in full compliance with applicable Australian privacy law and the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for personal data collected through this website and in connection with Bulk Liquid Storage Pty Ltd's services is:

Company
Bulk Liquid Storage Pty Ltd
Registered Address
46 Port Alma Access Road, Bajool, Queensland 4699, Australia
Phone
+61 48 9277441
Email
info@bulk-liquid.com
GDPR / Privacy Contact
Jami Tyquin — j.tyquin@bulk-liquid.com

If you have any questions about how your personal data is handled, or wish to exercise any of the rights described in this policy, please contact us using the details above.

2. What We Collect

We collect personal data only to the extent necessary to deliver our services and respond to enquiries. The categories of personal data we may collect include:

Information You Provide Directly

  • Full name and job title
  • Business or personal email address
  • Telephone number (including international dialling codes)
  • Company name and business address
  • The content of messages or enquiries submitted via our contact or inspection request forms
  • Correspondence exchanged with our team by email, telephone or messaging platforms (Telegram, WhatsApp)

Information Collected Automatically

  • IP address and general geographic location (country/region level)
  • Browser type, version and operating system
  • Pages visited, time spent and navigation paths within this website
  • Referring website or search terms used to reach us
  • Device type (desktop, tablet, mobile)

Business & Operational Data

In the context of commercial relationships, terminal operations, cargo inspection services and document verification, we may also process:

  • Authorised representative contact details for corporate customers and counterparties
  • Signatory information appearing on contracts, bills of lading, delivery notes or inspection certificates
  • Contact details provided on shipping documentation or storage agreements

We do not collect special categories of sensitive personal data (such as health, racial or ethnic origin, political opinions, religious beliefs or biometric data) and we do not engage in automated decision-making or profiling.

3. How We Use Your Data

Personal data collected is used for the following purposes:

  • Responding to enquiries — to reply to contact form submissions, email enquiries, service requests and inspection booking requests
  • Service delivery — to manage storage agreements, terminal scheduling, cargo inspection coordination and document verification services
  • Business communications — to send operational updates, scheduling confirmations and relevant service information to existing contacts and customers
  • Legal & regulatory compliance — to meet obligations under Australian law, port authority requirements, customs regulations, AML/KYC controls and international trade compliance requirements
  • Contract management — to negotiate, execute and administer service contracts, sublease agreements and inspection mandates
  • Website improvement — to understand how visitors use our website and improve its functionality and content
  • Security — to detect, investigate and prevent fraudulent activity, unauthorised access or misuse of our services

We will not use your personal data for direct marketing without your explicit consent, and we will not sell, rent or otherwise transfer your personal data to third parties for their own marketing purposes.

5. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Contact form submissions
3 years from the date of submission, after which data is securely deleted
Commercial contracts & correspondence
7 years from the end of the contractual relationship, in accordance with Australian taxation and corporate record-keeping requirements
Inspection certificates & shipping documents
7 years from the date of issue, or longer if required by applicable port authority or regulatory rules
Website analytics data
26 months in aggregated, anonymised form
Email correspondence
3 years from last communication, unless forming part of an ongoing commercial relationship

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to an identified individual.

6. Sharing & Disclosure

We do not sell or rent personal data. We may share personal data with third parties only in the following limited circumstances:

Service Providers & Partners

We work with a limited number of trusted third-party service providers who assist in operating our business. These may include:

  • Inspection Partner GmbH — for coordinated cargo inspection services at terminal locations
  • Port authorities and terminal operators at Port Alma, Gladstone, Rotterdam and Singapore for operational scheduling and compliance
  • IT infrastructure and hosting providers who maintain the security of data on our behalf
  • Legal and professional advisers, accountants and auditors operating under confidentiality obligations

All service providers are required to process personal data only on our instructions and in accordance with applicable data protection law.

Legal Requirements

We may disclose personal data when required by law, court order, regulatory authority, customs authority, or port authority — or where we believe in good faith that such disclosure is necessary to protect the rights, property or safety of Bulk Liquid Storage Pty Ltd, its customers or the public.

Business Transfers

In the event of a merger, acquisition, restructure or sale of assets, personal data held by Bulk Liquid Storage Pty Ltd may be transferred to the successor entity, subject to that entity assuming equivalent data protection obligations.

7. Data Security

We take the security of personal data seriously and implement appropriate technical and organisational measures to protect data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

  • Encrypted transmission of data via HTTPS/TLS on all website communications
  • Access controls limiting data access to authorised personnel with a legitimate need
  • Regular review of IT security practices and systems
  • Staff awareness and training on data protection obligations
  • Secure deletion procedures when data is no longer required

While we implement robust safeguards, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to individuals' rights and freedoms, we will notify affected parties and relevant supervisory authorities as required by applicable law.

8. Your Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data. You may exercise any of these rights by contacting us at j.tyquin@bulk-liquid.com. We will respond within 30 days.

Right of Access

You may request a copy of the personal data we hold about you and information about how it is being used.

Right to Rectification

You may request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You may request that we delete your personal data where there is no longer a lawful basis for us to process it.

Right to Restriction

You may request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where processing is based on consent or contract, you may request a copy of your data in a structured, machine-readable format.

Right to Object

You may object to processing based on legitimate interests. We will cease unless we demonstrate compelling grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Right to Complain

You have the right to lodge a complaint with a supervisory authority — in Australia, the Office of the Australian Information Commissioner (OAIC).

To exercise any of the rights above, please submit a written request to j.tyquin@bulk-liquid.com. We may ask you to verify your identity before processing the request. There is no charge for exercising your rights, except in cases of manifestly unfounded or excessive requests.

9. Cookies & Website Data

This website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

  • Strictly necessary cookies — required for basic website functionality, such as navigation and session management. These cannot be disabled.
  • Analytics cookies — used to collect anonymous, aggregated information about how visitors interact with our website (e.g. pages visited, time on site). This helps us improve the site over time.
  • Preference cookies — used to remember choices you make (such as language or display preferences) to provide a more personalised experience.

Managing Cookies

You can control and/or delete cookies at any time through your browser settings. Disabling cookies may affect the functionality of some parts of this website. For more information about managing cookies, visit www.aboutcookies.org.

We do not use cookies to serve advertising or to track you across third-party websites.

10. International Transfers

Bulk Liquid Storage Pty Ltd operates internationally, with business activities in Australia, the Netherlands (Rotterdam) and Singapore. Personal data may be accessed by or transferred to personnel or service providers located in these jurisdictions in the ordinary course of business operations.

Where personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR Chapter V, including reliance on adequacy decisions, standard contractual clauses or other approved transfer mechanisms.

For transfers involving Australian residents, we comply with the cross-border disclosure obligations under the Privacy Act 1988 (Cth) and ensure that overseas recipients are bound by equivalent privacy protections.

11. Children's Privacy

Our website and services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without appropriate consent, please contact us immediately at info@bulk-liquid.com and we will take prompt steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable law. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.

Continued use of our website or services after the publication of an updated policy constitutes your acknowledgement of the changes. Where required by law, we will seek your renewed consent for any material changes to the processing of your personal data.

13. Contact & Complaints

For any questions, requests or concerns relating to this Privacy Policy or the handling of your personal data, please contact our privacy contact person:

Privacy Contact
Jami Tyquin
Email
j.tyquin@bulk-liquid.com
Postal Address
46 Port Alma Access Road, Bajool, Queensland 4699, Australia
Phone
+61 48 9277441

If you are located in the European Union or European Economic Area and you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EU supervisory authorities is available at edpb.europa.eu.

For complaints relating to Australian privacy law, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • GPO Box 5218, Sydney NSW 2001

Last updated: March 2026  ·  Bulk Liquid Storage Pty Ltd  ·  ABN available upon request